Blue Anchor Training

Our Courses

All our courses, listed in this section are designed to energise and inspire delegates. Classes are highly participative and the learning experiences are designed to be enjoyable - which makes them memorable.

You can download our very latest course list here, as a printer friendly pdf file or you can use the guide below

We also can design bespoke training to suite your specific needs and match your company vision. Let us know what you need here

Quick Course Guide by Suggested Grouping

Click on your main categories below for suggested courses and learning experiences;

Management Development and Leadership / Supervisory Skills / Marketing and Selling Skills / Customer Service / Personal Development / Interviewing Skills / Train the Trainer / Presentation Skills / Work-Life Balance Courses

A-Z Course Guide

• Assertiveness and Confidance Building Course
• CV Writing and Interviewing Skills
• Change Management
• Coaching and Workplace Training
• Communication Skills
• Conflict Management and Resolution
• Confidence Building
• Creativity and Innovation
• Customer Care Excellence
• Delivering Quality to your Customers
• Effective Appraisals and Target Setting
• Effective Business Writing Skills
• Effective Meetings and Minute Taking Skills
• Emotional Intelligence
• The Executive PA
• Finance for Non-Financial Managers
• Financial Help with childcare costs
• Foundation of Management Courses
• Goal Planning, Objectives Planning and Time Management
• Human Resources in a Nutshell
• Handling Difficult Customers
• Interviewing Skills
• Impact and Etiquette in the Workplace
• Job Search and Interviewing Skills
• Leadership Skills
• Letter and Report Writing
• Life after Redundancy
• Marketing Skills
• Motivation Delegation and Empowerment
• Negotiation Skills
• Personal Coaching Sessions
• The Power of Persuasion
• Personal Impact, Influence and Management Style
• Presentation Skills and Public Speaking
• The Pride and the Passion
• Public Speaking Course
• Recruitment and Selection Interviewing Skills
• Response to Redundancy
• Relationship Building and Selling Skills
• Selling Skills and Customer Service
• Speed Reading
• Stress Management
• Techniques of Instruction
• The Team Secretary
• Winning Telephone Techniques

Naturally, however, we are always prepared to tailor courses to meet your specific organisational needs and approaches, and your own corporate style. Let us know what you want, and we will do our best to provide it!

Remember, many of the above courses can also be customised to suit your specific needs and corporate style!

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Management Development and Leadership

• Assertiveness Course
• Call Centre Management
• Change Management
• Coaching and Workplace Training
• Communication Skills
• Conflict Management and Resolution
• Confidence Building
• Customer Care Excellence
• Delivering Quality to your Customers
• Effective Appraisals and Target Setting
• Effective Business Writing Skills
• Emotional Intelligence
• The Executive PA
• Finance for Non-Financial Managers
• Foundation of Management Courses
• Goal Planning, Objectives Planning and Time Management
• Human Resources in a Nutshell
• Leadership Skills
• Letter and Report Writing
• Marketing Skills
• Motivation Delegation and Empowerment
• Personal Coaching Sessions
• Personal Impact, Influence and Management Style
• The Power of Persuasion
• Presentation Skills and Public Speaking
• The Pride and the Passion
• Public Speaking Course
• Relationship Building and Selling Skills
• Recruitment and Selection Interviewing Skills
• Speed Reading
• Stress Management
• The Team Secretary

Home Page / Course Index / Objectives & Vision / Contact Us

Supervisory Skills

• Assertiveness Course
• Call Centre Management
• Change Management
• Coaching and Workplace Training
• Communication Skills
• Conflict Management and Resolution
• Confidence Building
• Customer Care Excellence
• Delivering Quality to your Customers
• Effective Appraisals and Target Setting
• Effective Business Writing Skills
• Emotional Intelligence
• Finance for Non-Financial Managers
• Foundation of Management Courses
• Goal Planning, Objectives Planning and Time Management
• Institute of Customer Services Accredited Course
• Leadership Skills
• Letter and Report Writing
• Motivation Delegation and Empowerment
• Personal Coaching Sessions
• Personal Impact, Influence and Management Style
• The Power of Persuasion
• Presentation Skills and Public Speaking
• The Pride and the Passion
• Public Speaking Course
• Relationship Building and Selling Skills
• Recruitment and Selection Interviewing Skills
• Speed Reading
• Stress Management
• Winning Telephone Techniques

Interviewing Skills

• Effective Appraisals and Target Setting
• Recruitment and Selection Interviewing Skills

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Train the Trainer and Presentation Skills

• Assertiveness Course
• Coaching and Workplace Training
• Communication Skills
• Confidence Building
• Presentation Skills and Public Speaking
• Public Speaking Course
• Techniques of Instruction

 

Marketing and Selling Skills

• Assertiveness Course
• Communication Skills
• Confidence Building
• Customer Care Excellence
• Handling Difficult Customers
• Letter and Report Writing
• Marketing Skills
• The Power of Persuasion
• Presentation Skills and Public Speaking
• The Pride and the Passion
• Public Speaking Course
• Relationship Building and Selling Skills
• Selling Skills and Customer Service
• Winning Telephone Techniques

Home Page / Course Index / Objectives & Vision / Contact Us

Customer Service Skills

• Assertiveness Course
• Communication Skills
• Confidence Building
• Call Centre Management
• Customer Care Excellence
• Delivering Quality to your Customers
• Handling Difficult Customers
• Letter and Report Writing
• The Pride and the Passion
• Relationship Building and Selling Skills
• Selling Skills and Customer Service
• Winning Telephone Techniques

Personal Development

• Assertiveness Course
• Change Management
• Communication Skills
• Conflict Management and Resolution
• Confidence Building
• Effective Business Writing Skill
• Goal Planning, Objectives Planning and Time Management
• Impact and Etiquette in the Workplace
• Job Search and Interviewing Skills
• Letter and Report Writing
• Motivation Delegation and Empowerment
• Personal Coaching Sessions
• Personal Impact, Influence and Management Style
• Presentation Skills and Public Speaking
• Public Speaking Course
• Stress Management

Home Page / Course Index / Objectives & Vision / Contact Us

Work - Life Balance Courses

• Communication Skills
• Goal Planning, Objectives Planning and Time Management
• Stress Management
• Work-life Balance Course - Available shortly please enquire
• Work-Life Balance Coaching: Enriching your life - reducing your stress - Available shortly please enquire

Contact us now to find out what we can offer you.

 

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