BlueAnchor

Our Courses

All our courses, listed in this section, are designed to energise and inspire delegates. Classes are highly participative and the learning experiences are designed to be enjoyable - which makes them memorable. Our courses include the following: 

Quick Course Guide by Suggested Grouping

Click on your main catagories below for suggested courses and learning experiences;

Management Development and Leadership / Supervisory Skills / Marketing and Selling Skills / Customer Service / Personal Development / Interviewing Skills / Train the Trainer / Presentation Skills / Work-Life Balance Courses/ Child Care Courses

Or search for your course using our A-Z guide

- STOP PRESS - "MORE NEW COURSES from Angee Holford just added!" - STOP PRESS -

Choices in childcare:

There is a giant maze of childcare problems for most parents to find their way through before they can return to work .For some it may seem too much of an uphill struggle and cause a great deal of stress. However with the right information and knowing where to start most problems can be solved. This presentation gives a comprehensive guide to your choices in childcare, whatever your circumstances. 

Choosing childcare:

It is a recognized fact that for working parents to be able to do their jobs properly they will need to be happy with their childcare arrangements. Having made your decision on which type of childcare you need there is a still a difficult task ahead. How do you interview a prospective childminder? What do you look for or ask a new nursery? How do you stop your mother in law filling your children with sweets? This seminar can help you with these and many other questions as well as providing a guide to all the law requirements. This seminar can continue from Choices in childcare or be held on its own.

Financial Help with childcare costs:

This seminar works well with the two above or on its own. The financial help that parents can receive from their employers and the government are explained. Delegates are informed on ther work related options and entitlements when having children and wishing to work. This includes free early years education for 3 & 4year olds and childcare vouchers. Knowing the financial options for working families may mean the difference between being able to work or not.

A-Z Course Guide

 

• Call Centre Management
• Change Management
• Choices in childcare
• Choosing childcare
• Coaching, Counselling and Disciplinary Skills
• Confict Management and Resolution
• Delivering Quality to your Customers
• Effective Appraisals and Target Setting
• Effective Business Writing Skills
• Effective Meetings and Minute Taking Skills
• Financial Help with childcare costs
• Foundation of Management Courses - A series of one-day modules that can form part of a personalised program for your new and existing managers' development
• Goal Planning, Objectives Planning and Time Management
• Human Resources in a Nutshell
• Handling Difficult Customers
• Impact and Etiquette in the Workplace - for people new or returning to the workplace
• Job Search and Interviewing Skills - prepare your team members to move on within your organisation
• Leadership Skills - for new leaders and supervisors
• Letter and Report Writing
• Marketing Skills
• Motivation Delegation and Empowerment
• Personal Coaching Sessions
• The Power of Persuasion - overcoming objections; negotiation and selling skills
• Personal Impact, Influence and Management Style
• Presentation Skills and Public Speaking - Two day version
• The Pride and the Passion - organisation energising workshops
• Public Speaking Course - One Day version
• Recruitment and Selection Interviewing Skills
• Relationship Building and Selling Skills
• Selling Skills and Customer Service
• Speed Reading
• Stress Management
• Techniques of Instruction - a "Train the Trainer" course for your in-house training team
• Telephone Etiquette and Selling Skills

Naturally, however, we are always prepared to tailor courses to meet your specific organisational needs and approaches, and your own corporate style. Let us know what you want, and we will do our best to provide it!

Remember, many of the above courses can also be customised to suit your specific needs and corporate style!

Home Page / Course Index / Objectives & Vision / Contact Us

Management Development and Leadership

 

• Call Centre Management
• Change Management
• Coaching, Counselling and Disciplinary Skills
• Confict Management and Resolution
• Delivering Quality to your Customers
• Effective Appraisals and Target Setting
• Effective Business Writing Skills
• Foundation of Management Courses - A series of one-day modules that can form part of a personalised program for your new and existing managers' development
• Goal Planning, Objectives Planning and Time Management
• Human Resources in a Nutshell
• Leadership Skills - for new leaders and supervisors
• Letter and Report Writing
• Marketing Skills
• Motivation Delegation and Empowerment
• Personal Coaching Sessions
• Personal Impact, Influence and Management Style
• The Power of Persuasion - overcoming objections; negotiation and selling skills
• Presentation Skills and Public Speaking - Two day version
• The Pride and the Passion - organisation energising workshops
• Public Speaking Course - One Day version
• Relationship Building and Selling Skills
• Recruitment and Selection Interviewing Skills
• Speed Reading
• Stress Management

Supervisory Skills

 

• Call Centre Management
• Change Management
• Coaching, Counselling and Disciplinary Skills
• Confict Management and Resolution
• Delivering Quality to your Customers
• Effective Appraisals and Target Setting
• Effective Business Writing Skills
• Foundation of Management Courses - A series of one-day modules that can form part of a personalised program for your new and existing managers' development
• Goal Planning, Objectives Planning and Time Management
• Institute of Customer Services Accredited Course
• Leadership Skills - for new leaders and supervisors
• Letter and Report Writing
• Motivation Delegation and Empowerment
• Personal Coaching Sessions
• Personal Impact, Influence and Management Style
• The Power of Persuasion - overcoming objections; negotiation and selling skills
• Presentation Skills and Public Speaking - Two day version
• The Pride and the Passion - organisation energising workshops
• Public Speaking Course - One Day version
• Relationship Building and Selling Skills
• Recruitment and Selection Interviewing Skills
• Speed Reading
• Stress Management
• Telephone Etiquette and Selling Skills

Interviewing Skills

• Effective Appraisals and Target Setting
• Recruitment and Selection Interviewing Skills

 

Train the Trainer and Presentation Skills

• Presentation Skills and Public Speaking - Two day version
• Public Speaking Course
• Techniques of Instruction - a course for your in-house training team

 

Marketing and Selling Skills

 

• Handling Difficult Customers
• Letter and Report Writing
• Marketing Skills
• The Power of Persuasion - overcoming objections; negotiation and selling skills
• Presentation Skills and Public Speaking - Two day version
• The Pride and the Passion - organisation energising workshops
• Public Speaking Course - One Day version
• Relationship Building and Selling Skills
• Selling Skills and Customer Service
• Telephone Etiquette and Selling Skills

 

Customer Service Skills

• Call Centre Management
• Delivering Quality to your Customers
• Handling Difficult Customers
• Letter and Report Writing
• The Pride and the Passion - organisation energising workshops
• Relationship Building and Selling Skills
• Selling Skills and Customer Service
• Telephone Etiquette and Selling Skills

Personal Development

 

• Change Management
• Confict Management and Resolution
• Effective Business Writing Skill
• Goal Planning, Objectives Planning and Time Management
• Impact and Etiquette in the Workplace - for people new or returning to the workplace
• Job Search and Interviewing Skills - prepare your team members to move on within your organisation
• Letter and Report Writing
• Motivation Delegation and Empowerment
• Personal Coaching Sessions
• Personal Impact, Influence and Management Style
• Presentation Skills and Public Speaking - Two day version
• Public Speaking Course - One Day version
• Speed Reading
• Stress Management

Work - Life Balance Courses

• Goal Planning, Objectives Planning and Time Management
• Stress Management
• Work-life Balance Course - Available shortly please enquire
• Work-Life Balance Coaching: Enriching your life - reducing your stress - Available shortly please enquire

Child Care and Support Courses

• Choices in childcare
• Choosing childcare
• Financial Help with childcare costs

 

 

Contact us now to find out what we can offer you.

 

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Brian Ablett /Angee Holford/ Our Associates / Objectives & Vision / Contact Us